Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.
Shopping Basics
Payment Methods
Shipping & Return
Shopping Basics
What shipping methods are available?
All orders are delivered via TCS
What are shipping and return policies?
All orders are delivered in standard 2-5 days, however, it may take longer in case of public holidays. We accept 30 days exchange, in case of size or fitting issue.
Do you ship Internationally?
Yes we can make it possible, however you will have to pay in advance for item and delivery charges.
Payment Methods
What Payment methods are acceptable?
Currently, we are accepting bank transfers and Cash on delivery. Soon we will make online payment methods possible.
Do you accept credit card?
We are working on it
Shipping & Return
I want to return my order, what should i do?
Ship the item at the address given on the dispatch slip.
How long does it take for refund?
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How can i change or cancel my order?
Leave a Facebook/Whatsapp message or write an email at care@luq.com.pk
How can i get assistance if required?
Reach out to us via any platform, we would be happy to help.